What makes a team, department or organization stand out? Typically, it's things like clarity of purpose, a strong culture and alignment around where the group is headed. This program provides a simple but powerful methodology for getting people "on the same page" so that this kind of clarity and cohesiveness can emerge.

As host and noted speaker John Jenson points out, it's not about creating a mission statement or slogan, it's about getting real with who you are, identifying the meaning in what you do and ensuring that you can bring your strengths and values to bear in every situation.

In just 20 minutes, it provides a model of how alive people can be at work, gives you tools to build a similar culture and ideas to sustain it. It gets people talking — in a way they never thought possible — about what is possible during the major part of our lives we spend on the job. Tens of thousands of organizations around the world are using FISH! to spark improvements in leadership, teamwork, customer service, retention, accountability, creativity and quality.

People watch FISH! because it’s fun. They put its important message into practice because it’s fundamental to satisfying work and delighted customers.

The first two parts show that no matter how efficient managers may think they are, they cannot be fully effective until they learn how to manage their time. It shows why managers should consider the actual purpose of their jobs, and not the function. They must learn how to schedule time for active tasks, while leaving time for reactive tasks. By delegating and retaining responsibility, they will make more effective use of their own time and that of their team, and contribute to everyone's motivation and morale.

The third video shows how effective managers can create time to focus on their teams.