A motivating 10-minute video with animation, a case study and featuring psychologist Peter Quarry… offering a simple lesson to create happy customers, cooperative team colleagues and motivated employees. BOOMERANG explains the Reciprocity Urge…the basic drive, in all of us, that compels us to return favors, to repay kindness with kindness, to reciprocate when someone gives us something.

BOOMERANG introduces Bill, a manager whose team don’t listen to him and resists change. A colleague explains the Reciprocity Urge and how Bill’s behavior may be the problem. “You’re friendly, they’re friendly. You put yourself out, they put themselves out. If you listen, they’ll listen”. Bill begins to take a good look at himself and to choose positive boomerangs… and learns how to get the most out of people.