Products

Guest, The (2nd Ed.)

Treat your customer like a Guest in your home.

Award WinnerBest Seller

Media Type - DVD
Subject(s) - Customer Service

Guest Logo

 

 

 

 

That's the message behind this hilarious new version of the classic bestseller. We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.

The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.

The Guest 2e training video is a brand new training comedy that will forever change the way your employees view their customers, their guests, by reminding them that everything we need to learn about delivering great customer service, they already know.

What makes The Guest 2e video stand out from all other Customer Service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home. Take a look at the updated remake and see why it's been a highly sought after best-selling show since it hit the market.

The Guest training video shows how to treat customers as guests... It's as simple as:

  • Welcoming Them
  • Using their Name
  • Taking Care of their Needs
  • Thanking Them
  • Inviting Them Back
The Guest 2e features some great new improvements:
  • More relevant settings
  • Humorous Actors
  • New scenes like The Gulag coffee shop...
  • PLUS the original version of The Guest on the DVD!

Purchase Package Includes

  • 1 The Guest 2e video (15:20 mins)
  • 1 The Original Guest video (14 mins)
  • 1 CD-Rom (includes the Expanded Leader's Guide, Reproducible Handouts, customizable PowerPoint Presentation)
TMR 4-Star Rating"For training departments looking for a high-quality DVD and comprehensive, customized, and relevant training materials to introduce learners to customer service excellence, The Guest is a very good investment." - Training Media Review

  • Support Material - Leader's Guide
    Length - 15 mins + 14 mins
  • Pricing
    Price - INR 24,950
    Intl. Price - $ 895.00
  • SAVE: Buy also 'The Difficult Guest' alongwith this video and SAVE 20%