The helping hand shows managers that understanding the importance of coaching, and then learning how to coach, is an essential part of their jobs.

In this amusing drama, a manager who knows nothing about coaching has plenty to learn. The manager needs to identify which tasks each team member could take responsibility for, and coach him or her accordingly. He learns how to identify exactly where the need for coaching lies, how to conduct the coaching itself, and how to monitor the results.

This comprehensive programme shows how, with the right teaching, the manager is able to improve people’s performance and motivation, and that coaching is an invaluable tool for helping individuals and the business develop together.

Using the proven right-way, wrong-way approach, this programme offers a clear structure for learning coaching skills. It is a valuable tool for all levels of management, and supports courses on management and leadership skills.

The key outcomes:

• Identify the skills in your team and coach individuals accordingly
• Improve your team’s performance by effective coaching
• Helps individuals and your business develop together

e-learning course contains:

• Trailer
• Pre-test
• Introduction
• Why coach
• Identify the goal
• Promote discovery
• Set parameters
• Authorise and empower
• Recap
• Summary

The e-learning course uses Video Arts memorable video content and includes thought-provoking questions that ensure the user is learning and being challenged.

Bite-size modules allow individuals to go at their own pace as they work their way through the demonstrations, tutorials and video clips.

Each e-learning title includes:

• Pre-test to establish current knowledge and determine which modules the learner needs to complete
• Test results and summary notes at the end of each module
• Glossary of commonly used terms and key video clips
• Final knowledge check to test retention
• Full tracking and reporting capabilities