MMHRD Online


Passion for Service Excellence

Part of 'Workplace Excellence' Series

Media Type - DVD
Author - Eve Ash

This documentary style case study filmed in best practice organisations, shows managers and staff who provide powerful insights and strategies.

See the difference when people want to provide exceptional service:

  • Be passionate about your work
  • Make a positive first impression
  • Happy voice | Positive greeting
  • Fast response | Professional image
  • Build friendly relationships
  • Know your product
  • Understand needs and deliver solutions
  • Turn complaints into commendations

  • Support Material - Leader's Guides with discussion questions, activities and handouts.
    Length - 12 minutes
  • Pricing
    Price - INR 14,750
    Intl. Price - A$ 495.00
  • Purchase the full Series of 10 videos and SAVE 35%