Products

Fish! Tales: Peak Experience

Get an Edge on Great Guest Service!

Media Type - DVD

Aspen Skiing Company among the majestic Rocky Mountains, ski resorts are competing on a level playing field. They all have beautiful scenery, high-speed lifts, and fantastic restaurants.

In FISH!, Aspen Skiing Company found a way to set its several resorts and over 3,000 employees apart from the others. Aspen’s management team introduced FISH! to the employees, invited them to participate, and watched a groundswell of enthusiasm occur. Aspen Skiing Company is seeing real results such as phenomenal growth, increased employee satisfaction, and above all, improved customer service.

This FISH! Tale will show you how it’s done. "FISH! Tales: Peak Experience showed us what great guest service looks like. It became clear that the fun and energy we have is reflected by our customers. We offered our employees an invitation and they not only accepted, but helped us create an awesome "playing field" that engages our customers on every level." - Jan Becker, Bogus Basin Ski Resort

 

The purchase of FISH! Tales: Peak Experience includes the items listed below:

One DVD of FISH! Tales: Peak Experience.
FISH! Tales: Peak Experience Conversation Guide:
Peak Experience Key Learning Benefits:
  • See how successful The FISH! Philosophy can be in the hospitality industry!
  • Gain insight into what other companies have done to bring the principles of The FISH! Philosophy to life!
  • Inspire employees with the Aspen Skiing Company's fun approach to service!

  • Support Material - Facilitatorâ??s Guide
    Length - 8 minutes
  • Pricing
    Price - INR 18,750
    Intl. Price - $ 295.00