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Creating the Customer's Dream
Media Type - DVD
Author - Tom Peters
Tom Peters hosts this news magazine style program which features his good friend and favourite customer service legend -- Stew Leonard.
Learn the behind-the-scenes reasons for Stew Leonard's success from Stew and the people he has empowered to run his successful business. You'll be able to apply many of Stew Leonard's management techniques immediately after viewing this program.
- 10 Vital Rule's For Giving Incredible Speeches
- Beyond Close to the Customer
- Business & the Environment: Lean, Clean and Green
- Creating the Customer's Dream
- Everything Is Design!
- Excellence in the Public Sector
- In Search of Excellence
- In Search of Excellence - Disney Segment
- Passion for Customers, A
- Passion for Customers, A (Short Cut)
- Passion for Excellence, A
- Passion for Excellence, A - Short Cut
- Service With Soul
- Service With Soul (Short Cut)
- Shape of the Winner, The
- Speed is Life: Get Fast or Go Broke
- Thriving on Chaos
- World-Class Qualty: The Customer Will Decide
- World-Class Qualty: The Customer Will Decide (Short Cut)
- Beyond Close to the Customer
- Business & the Environment: Lean, Clean and Green
- Creating the Customer's Dream
- Everything Is Design!
- Excellence in the Public Sector
- In Search of Excellence
- In Search of Excellence - Disney Segment
- Passion for Customers, A
- Passion for Customers, A (Short Cut)
- Passion for Excellence, A
- Passion for Excellence, A - Short Cut
- Service With Soul
- Service With Soul (Short Cut)
- Shape of the Winner, The
- Speed is Life: Get Fast or Go Broke
- Thriving on Chaos
- World-Class Qualty: The Customer Will Decide
- World-Class Qualty: The Customer Will Decide (Short Cut)
