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Creating a No-Blame Culture

Part of the 'Cutting Edge Communication' Series

Media Type - DVD
Author - Eve Ash
Subject(s) - Accountability

Carol has created an innovative Corporate Social Responsibility program that is being launched to the media. Serena calls a meeting to find out who is behind it. Carol proudly stakes her claim until it is discovered that a disastrous typographical error in the press release has given the company some enormous, undesirable publicity. Fingers are pointed and chaos erupts as the team looks for solutions and a way to ensure similar mistakes don’t occur in the future. Marcus and Carol roll out a 4-step plan to ensure everyone learns from mistakes and blame is removed.

  • Don’t blame when something goes wrong INSTEAD: Be brave and openly share mistakes
  • Don’t exaggerate the damage INSTEAD: Assess impact and reinforce positives
  • Don’t continually complain about problems INSTEAD: Discuss best actions to fix problems
  • Don’t abandon good ideas after a problem INSTEAD: See opportunities to learn and innovate

Special Quantity Pricing:
Any 1 Video = Rs. 6,950 each
Any 2 to 4 Videos = Rs. 5,450 each
Any 5 to 10 Videos = Rs. 4,650 each
Any 11 to 16 Videos = Rs. 4,150 each

 

  • Length - 7 minutes
  • Pricing
    Price - INR 6,950
    Intl. Price - A$ 275.00