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Boosting Emotional Intelligence

Part of the 'Cutting Edge Communication' Series

Media Type - DVD
Author - Eve Ash

This video won an Accolade Global Film Competition Award 2015 Steve and Sam facilitate an emotional intelligence session but some don't learn.

The team at Cutting Edge have decided that Carol needs to work on her EQ (emotional intelligence) skills. Steve and Sam run training for the staff. Carol thinks no such training is called for. Sanjay has problems with his emotions, being quick to snap at colleagues and denigrate their work. Dion advocates reading people’s body language and being sensitive to their needs. Casey is the eternal victim of Sanjay’s anger and Barney encroaches on Serena's personal space. Dion and Sherry attempt a role-play which gets out of hand. Serena, the VP, still manages not to notice other people’s reactions. Marcus breaks up an argument by praising everyone’s efforts at growing and developing their EQ. Marcus praises everyone’s efforts at the end of the session. Steve and Sam decide that Carol is more of a TORmentor than a mentor.

- Accepting Change
- Achieving SMART Goals
- Apologizing Carefully
- Appreciating Diversity
- Arrogance and Humility
- Behaving Unprofessionally
- Being an Employer of Choice
- Boosting Emotional Intelligence
- Brainstorming and Solving
- Breaking Bullying
- Building Relationships
- Coaching New People
- Creating a No-Blame Culture
- Creating Positive Impressions
- Creating Workforce Agility
- Cutting Edge Communication Series - 80 Program Set
- De-Cluttering the Office
- Delivering Sensational Service
- Delivering Training Masterfully
- Developing Successful Mindsets
- Developing Trainer Skills
- Diffusing Anger
- Embracing New Ideas
- Enhancing Service
- Ensuring a Respectful Workplace
- Ensuring Security
- Explaining Skillfully
- Facing Social Media
- Giving Hygiene Feedback
- Giving Managers Feedback
- Global Cultural Awareness
- Handling Anyone Difficult
- Handling the New Wave
- Handling Tricky Appraisals
- Improving Self-Esteem
- Listening Actively
- Looking at Employment Contracts
- Making Decisions
- Managing a Complainer
- Managing Crises
- Managing Projects Effectively
- Managing Remotely
- Managing Time Successfully
- Mastering Social Media
- Mediating for Resolution
- Meeting For Results
- Minimizing Risk
- Navigating Career Change
- Negotiating for Results
- Negotiating for Success
- Overcoming Disempowerment
- Overcoming Fears
- Overcoming Setbacks
- Pitching and Influencing
- Planning and Organizing
- Prejudice and Discrimination
- Preparing for Emergencies
- Preparing for My Appraisal
- Presenting with Passion
- Privacy and Ethical Behavior
- Recruiting the Best
- Removing Tension
- Resolving Conflict
- Responding Thoughtfully
- Sharing Feedback
- Starting Relationship Selling
- Staying Motivated at Work
- Stereotyping and Diversity
- Stretching the Team
- Supervising Effectively
- Supporting Others
- Surviving Stress and Burnout
- Surviving Team Conflicts
- Teaching Greetings
- Transforming SILOS
- Trying Myers-Briggs
- Understanding Accountability
- Unions and Collective Bargaining
- Using Goals to GROW
- Welcoming New People
- Working Safely

  • Support Material - Leader's Guide and PPT slides
    Length - 9 minutes
  • Pricing
    Price - INR 8,750
    Intl. Price - A$ 275.00