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Delivering Training Masterfully

Part of the 'Cutting Edge Communication' Series

Media Type - DVD
Author - Eve Ash

Carol loves to train but Dion shows great promise and skill.

Sam, Barney and Carol agree that what’s needed for masterful training is good structuring and session design and crisp delivery. Marcus praises Carol for her organizational skills, although Serena thinks she’s somewhat too good with catchy acronyms. Casey points out that an effective trainer is attuned to people’s different learning styles. Marcus brings fun to training with boxing kangaroos for conflict resolution and hat day for exploring stereotyping and prejudice. Serena likes to break sessions into small groups and give them a challenge. Sam commends Steve’s approach to storytelling, giving facts along the way that can be retained for future use. Sam also favors mnemonic devices for remembering key points. Dion and Carol emphasize the importance of skill building and keeping energy levels high, which can be done for example through role-plays that provide opportunities for correction and practice

- Accepting Change
- Achieving SMART Goals
- Apologizing Carefully
- Appreciating Diversity
- Arrogance and Humility
- Behaving Unprofessionally
- Being an Employer of Choice
- Boosting Emotional Intelligence
- Brainstorming and Solving
- Breaking Bullying
- Building Relationships
- Coaching New People
- Creating a No-Blame Culture
- Creating Positive Impressions
- Creating Workforce Agility
- Cutting Edge Communication Series - 80 Program Set
- De-Cluttering the Office
- Delivering Sensational Service
- Delivering Training Masterfully
- Developing Successful Mindsets
- Developing Trainer Skills
- Diffusing Anger
- Embracing New Ideas
- Enhancing Service
- Ensuring a Respectful Workplace
- Ensuring Security
- Explaining Skillfully
- Facing Social Media
- Giving Hygiene Feedback
- Giving Managers Feedback
- Global Cultural Awareness
- Handling Anyone Difficult
- Handling the New Wave
- Handling Tricky Appraisals
- Improving Self-Esteem
- Listening Actively
- Looking at Employment Contracts
- Making Decisions
- Managing a Complainer
- Managing Crises
- Managing Projects Effectively
- Managing Remotely
- Managing Time Successfully
- Mastering Social Media
- Mediating for Resolution
- Meeting For Results
- Minimizing Risk
- Navigating Career Change
- Negotiating for Results
- Negotiating for Success
- Overcoming Disempowerment
- Overcoming Fears
- Overcoming Setbacks
- Pitching and Influencing
- Planning and Organizing
- Prejudice and Discrimination
- Preparing for Emergencies
- Preparing for My Appraisal
- Presenting with Passion
- Privacy and Ethical Behavior
- Recruiting the Best
- Removing Tension
- Resolving Conflict
- Responding Thoughtfully
- Sharing Feedback
- Starting Relationship Selling
- Staying Motivated at Work
- Stereotyping and Diversity
- Stretching the Team
- Supervising Effectively
- Supporting Others
- Surviving Stress and Burnout
- Surviving Team Conflicts
- Teaching Greetings
- Transforming SILOS
- Trying Myers-Briggs
- Understanding Accountability
- Unions and Collective Bargaining
- Using Goals to GROW
- Welcoming New People
- Working Safely

  • Support Material - Leader's Guide and PPT slides.
    Length - 9 minutes
  • Pricing
    Price - INR 8,750
    Intl. Price - A$ 275.00