World-Class Qualty: The Customer Will Decide

Award Winner

Media Type - DVD
Author - Tom Peters
Subject(s) - Quality and TQM

What can you do today to propel your company onto the world stage as an important competitor? In this insightful program, Tom Peters takes viewers behind the scenes in four outstandingly successful mid-sized companies in the United States and Germany:
* Rational,
* Trumpf,
* Playmobil, and
* Hurco Companies.

Viewers will discover the six common elements that make them such powerful global competitors. Candid interviews with key executives and line employees demonstrate how a focus on customers plus a commitment to quality is the road to riches.

The program also helps viewers: understand the importance of quality as defined by the customer; translate quality concepts into workable ideas for improvements in work situations; and identify specific actions that will lead to entry into the global market. AWARDS: Honorable Mention, American Film & Video Assn.; Finalist, Int'l TV Assn.

  • Support Material - Discussion Guide
    Length - 72 minutes
  • Pricing
    Price - INR 19,950
    Intl. Price - $ 795.00
  • Discount: Buy any 4 or more Tom Peters videos and save 25% off !