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Demanding Customers - CDROM
Learn how to satisfy even the most demanding customers.
Interactive CD-ROM - INR 13,250

If Looks Could Kill - CDROM
To ensure customer-facing staf f learn how their behaviour can be used to improve customers’ attitudes, and create new sales.....
Interactive CD-ROM - INR 13,250

No Complaints? - CDROM
To show people how to handle complaints well and help prevent them from recurring in the future.
Interactive CD-ROM - INR 13,250

Who Sold You This, Then? - CDROM
To help service staff appreciate the skills required to satisfy customers and represent the business in a professional.....
Interactive CD-ROM - INR 13,250