Achieving Communication Excellence
Effective interpersonal skills are at the heart of every successful project, team and organization. As long as there are individuals interacting in the workplace, there is a need for sharpened.....
DVD - INR 14,750

Art of Selling, The
To ensure staff who deal with customers learn the key skills, techniques and behaviours of selling.
DVD - INR 31,500

Breakthrough Listening
Listening can be the most important aspect of communication - and the most misunderstood. Follow a work team struggling to meet a deadline to discover the factors that affect the way we receive.....
DVD - INR 7,950

Business of Listening, The
Good listening is essential for success. This program contains interviews with experts and extends practical, positive suggestions to help viewers improve their listening skills. Key points: *.....
DVD - INR 7,950

Complete Communication Kit
In this kit you get everything you need to develop your people's communication skills. There are twelve units, subdivided into modules, so you're in control of when you train, in what depth, and for.....
DVD - INR 54,500

Effective Listening
Learn the five key skills of effective listening - show interest, focus on the key issue, summarize and check, listen for the common thread and explore.....
DVD - INR 9,950

Embracing New Ideas
Marcus presents an unpopular suggestion whilst the rest of the group also contribute new idea. They learn: Don’t assume your ideas are best INSTEAD: Be open to everyone Don’t accuse.....
DVD - INR 6,950

Five Skills for Getting A Yes - Full Version
This video-based program is designed to help you develop the five most fundamental and effective negotiating skills.
DVD - INR 24,950

Five Skills for Getting A Yes - Short Version
This video-based program is designed to help you develop the five most fundamental and effective negotiating skills.
DVD - INR 19,750

Listen !
To show that good listeners are people who work easily and effectively with others, whatever their role in the.....
DVD - INR 21,750

Listen and Win
Believe it or not, listening is an active experience. Yes, active! We all think we listen rather well; however, how many times have you heard a name, date, address, or phone number, and if asked 30.....
DVD - INR 7,950

Research suggests that most people are not good listeners.  Find out the most common listening mistakes and how to really hear - and understand - what people are really.....
DVD - INR 5,950

Listening and Understanding
Five key skills for effective listening and understanding.
DVD - INR 9,950

Listening Under Pressure
It's important to be a good listener, especially in high-pressure situations when customers are demanding, and employees are reacting to other influences and pressures around.....
DVD - INR 5,950

On The Receiving End
To help call-centre staff resolve customer enquiries effectively and professionally.
DVD - INR 31,500

Succeed by Listening
An old philosopher once said: "One mouth, two ears," meaning (we think) that we should listen at least twice as much as we speak. It seems so easy to do and yet it can be oh so.....
DVD - INR 7,950

Talk Isn't Cheap
And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well.
DVD - INR 21,750

Verbal Communication: The Power of Words
Poor communication can create chaos in the workplace. The point is clearly illustrated as this award-winning video visits a newsroom and a hospital where miscommunication reigns. We guarantee you.....
DVD - INR 21,950