Products


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6 Ways To Resolve Conflict
Learn 6 practical techniques to resolve conflict in the workplace and achieve effective results. 1. Look inwards Identify your own personality style in a conflict situation Ostrich - sweeps.....
DVD - INR 5,950

7 Ways to Handle a Difficult Boss
Stop complaining and start working on solving the problem. Learn seven specific strategies to help with even the most challenging boss. Training Points Diagnose the Problem: What is he or she.....
DVD - INR 5,950

Agreed !
No matter how important a new plan or idea is to you, there will always be somebody who disagrees. If it's somebody who has to be involved, you need to find a way to work together. Agreed! sets out.....
DVD - INR 21,750

Anger at Work
Key points: * Counteract negative self-talk with positive thinking. * Look for alternative explanations before you react to irritating situations. * Maintain a positive attitude to influence those.....
DVD - INR 7,950

Bad Apples™
Let's start with the bottom line first. If you have lazy teammates, cranky customers, bossy bosses or rigid co-workers, then Bad Apples™ is for you! Bad attitudes in the workplace can.....
DVD - INR 21,750

Be S.A.F.E (Not Sorry)
Keep all your employees educated on handling potentially disruptive and even dangerous threats from co-workers.
DVD - INR 24,750

Case of the Vanishing Customers, The
To help people realise that they can choose which emotions they want to show.
DVD - INR 28,750

Coaching to Resolve Conflict
This program will provide viewers with the knowledge and skills they need to coach others to resolve conflicts in the workplace, whether they are directly involved in the conflict or are a third.....
DVD - INR 9,950

Communication in the Workplace Series
This 5 part Workplace Communication Series covers all aspects of communication in the modern day workplace including exploring what is communication, written communication and how to get it.....
DVD - INR 36,500

Conflict Management
Viewers learn how to implement a positive four-step program to resolve conflict constructively. A unique "Managing Differences Inventory" allows participants to identify their conflict.....
DVD - INR 7,950

Conflict Management
This program is set in the production office of fictional current affairs program Sighted. This program provides a dramatic perspective on the place of conflict in workplace communications and.....
DVD - INR 9,950

Conflict Resolution
This course is designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Participants have an opportunity to learn and.....
DVD - $ 995.00

Conflict Within Teams
Learn crucial skills to identify and resolve conflict between team members, and find out how to deal with personality clashes and mediate.....
DVD - INR 5,950

Constructive Criticism
Train your people to use criticism, without creating conflict
DVD - INR 14,950

Dealing With Conflict
See practical examples of five different styles of dealing with conflict. Discover your own natural style of handling conflict. Most importantly, learn the essential skills of co-operation and.....
DVD - INR 9,950

Dealing With Conflict (CRM)
Conflict shifts the focus away from work and the basic goals of the team, department and organization, negatively impacting productivity and ultimately, the bottom line. Based on the world-famous.....
DVD - INR 22,450

Dealing with Difficult People
Equip your people with the skills to confidently confront and deal with difficult behaviour at work.
DVD - INR 17,950

Dealing with Manipulative People
Working with manipulative people can be difficult, as they have the ability to influence or even exploit you. Psychologist, Peter Quarry, explains reactions to manipulation. He suggests the need.....
DVD - INR 5,950

Everybody Wins
Everybody Wins: How to Turn Conflict into Collaboration emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over.....
DVD - INR 24,750

Getting to Yes: The Video Workshop
Demonstrates a pragmatic and systematic approach to implementing interestbased negotiation, a powerful strategy for effectively pursuing your interests while simultaneously building long-term.....
DVD - INR 19,750

Handling Difficult People
Dealing with difficult people is one of the most stressful tasks in today's workplace. Learn practical skills to deal with the know-all, the aggressive person, the joker; the complainer and the.....
DVD - INR 9,950

Handling the Difficult Customer
In some workplaces people deal with really difficult customer or clients... often all day long. Psychologist Peter Quarry explains that we need to understand why they are being difficult and.....
DVD - INR 5,950

How to Deal with Cultural Diversity in the Work Place
We all come from diverse backgrounds and we all view things from our own vantage point. Just because people do things differently doesn't mean they're wrong. They may just be looking at things in a.....
DVD - INR 7,950

How to Say No and Maintain Customer Service
Shows how to handle saying no in a way that keeps the customer calm and promotes the retention of their business.
DVD - INR 14,950

M.E.E.T. on Common Ground
Teach employees to recognize and respond to inappropriate or illegal situations professionally…and with respect.
DVD - INR 24,750

Managing Aggression in the Workplace
This program explores how to prevent aggression at work and how to reduce risk and/or manage it when it happens. A must for everyone who wants a safe and healthy workplace. Training Points 1......
DVD - INR 5,950

Managing Boundaries
One very effective way of knowing how to handle conflicts (both overt and covert) at work is by understanding boundaries. Boundaries help define ourselves and protect us Psychologst Peter.....
DVD - INR 5,950

Managing Conflict
A "How To" video which analyses interpersonal conflict - what it is, why it can be valuable and why it's important to learn how to manage it. Vignettes illustrate five strategies for.....
DVD - INR 14,950

Managing Conflict at Work
In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles, conflict is a normal part of most.....
DVD - INR 7,950

Managing Difficult Customers 1... 2... 3
The customer may always be right, but some customers are certainly more difficult to deal with than others: the angry customer; the talkative customer; the demanding customer. Specific techniques are.....
DVD - INR 14,950

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