Products




A System in Crisis: Finding a Solution for Health Care in America
Dr. Robert Pearl believes that we can significantly lower the costs and raise the quality of America's health care, but he knows the solutions won't come easily. His goal is a health care system.....
DVD - US$ 95.00

Beyond Words For Healthcare
Body language is a two-way relationship. Recognizing the most common body language cues can help staff to understand what a patient may be thinking, but not necessarily saying. More importantly,.....
DVD - INR 21,750

Eye of the Customer: Healthcare
Objectives:* To promote an awareness about the importance of providing good customer service... from the customer's point of view.* To motivate employees to have a good attitude about customer.....
DVD - INR 2,950

General Hospitable: Keeping Your Patients Satisfied
Most patient complaints have nothing to do with medical issues. Most complaints are about non-medical treatment, such as thoroughness of information provided and how well the healthcare providers.....
DVD - INR 15,950

Health and Safety Coach, The
The Health and Safety Coach recognizes that, in order to change behaviour and weed out complacency and bad habits that are the primary cause of so many workplace accidents, managers need to.....
Toolkit - £ 75.00

How To Connect In Healthcare…In 90 Seconds Or Less
Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this training is a must-see for anyone working in the healthcare field. Nicholas Boothman.....
DVD - INR 24,950

It's a Dog's World
A new and totally updated version of a healthcare favorite, "It's a Dog's World" takes a funny but critical look at the dos and don'ts of patient service. Employees learn it's the little things that.....
DVD - INR 18,750

It's A Way Not A Day
For organizational values to make a difference, they can't just be put into a document and announced at a one-time event…they need to be put into action each and every day! This.....
DVD - INR 39,950