Products




A System in Crisis: Finding a Solution for Health Care in America
Dr. Robert Pearl believes that we can significantly lower the costs and raise the quality of America's health care, but he knows the solutions won't come easily. His goal is a health care system.....
DVD - US$ 95.00

Beyond Words For Healthcare
Body language is a two-way relationship. Recognizing the most common body language cues can help staff to understand what a patient may be thinking, but not necessarily saying. More importantly,.....
DVD - INR 21,750

Dealing With Conflict: Healthcare Version
Dealing with Conflict Healthcare Version offers proven methods for recognizing and resolving conflict. While the skills and insights presented in this training program will enhance your .....
DVD - INR 20,950

Eye of the Customer: Healthcare
Objectives:* To promote an awareness about the importance of providing good customer service... from the customer's point of view.* To motivate employees to have a good attitude about customer.....
DVD - INR 2,950

General Hospitable: Keeping Your Patients Satisfied
Most patient complaints have nothing to do with medical issues. Most complaints are about non-medical treatment, such as thoroughness of information provided and how well the healthcare providers.....
DVD - INR 20,950

Health and Safety Coach, The
The Health and Safety Coach recognizes that, in order to change behaviour and weed out complacency and bad habits that are the primary cause of so many workplace accidents, managers need to.....
Toolkit - £ 75.00

Healthcare Toolkit, The (Volume 1)
Individuals striving to deliver patient-centered care must have a high degree of integrity, a knowledge of what drives patient satisfaction and an ability to work well in teams. The assorted.....
DVD - INR 20,950

Healthcare Toolkit, The (Volume 2)
When it comes to delivering quality outcomes in healthcare, it is vitally important that employees have respect for all patients, a commitment to clear communication and a willingness to quickly.....
DVD - INR 20,950

How To Connect In Healthcare…In 90 Seconds Or Less
Because the ability for healthcare workers to connect with their patients is vital to establishing trust, this training is a must-see for anyone working in the healthcare field. Nicholas Boothman.....
DVD - INR 29,950

It's a Dog's World
A new and totally updated version of a healthcare favorite, "It's a Dog's World" takes a funny but critical look at the dos and don'ts of patient service. Employees learn it's the little things that.....
DVD - INR 22,950

It's A Way Not A Day
For organizational values to make a difference, they can't just be put into a document and announced at a one-time event…they need to be put into action each and every day! This.....
DVD - INR 39,950