MMHRD Online


Calming Upset Customers

Media Type - DVD
Subject(s) - Customer Service

Successful organizations know how to listen to their upset customers (clients, guests, patients, passengers, members or students) and satisfy their concerns.
Key points:
* Learn proven methods for calming upset customers or even furious customers * Discover ways to create a better business environment for both employees and customers

  • Support Material - Leader's Guide and Book
    Length - 20 minutes
  • Pricing
    Price - INR 9,950
    Intl. Price - US$ 295.00