MMHRD Online


Art of Selling, The
To ensure staff who deal with customers learn the key skills, techniques and behaviours of selling.
DVD - INR 39,750

Building Retail Brands to Drive Value
Successful brands adapt to the changing needs of their customers. They grow from their base of brand-loyal return buyers who support price premiums and healthy profit margins. Jeanne Jackson explains.....
DVD - US$ 95.00

Customer Focussed Selling
Key points: * Establish initial rapport with a customer * Determine customer needs * Present features and benefits of the merchandise * Overcome Objections * Close a sale by recogni-sing buying.....
DVD - INR 7,950

Customer Service Selling
Teach your salespeople selling skills that increase sales and give them more confidence in themselves and your organisation. Key points: * Greeting customers effectively * Determining customer needs.....
DVD - INR 7,950

Falling Up
With Falling Up you can turn even the most pessimistic workers into low-level optimists. Shawn’s research shows that optimistic salespeople made 37% more sales than pessimistic salespeople. Your.....
DVD - INR 11,750

Help Wanted
Hire only the best! Learn effective "how-to" methods for interviewing and selecting the right retail employee.Key points:* Determine job requirements* Develop interview questions that.....
DVD - INR 12,750

How Clothing is Sold
Explores modern merchandising tactics.
DVD - INR 7,750

Leadership in a Fast-Paced Economy
Changing customers’ tastes to stay ahead
DVD - INR 7,750

Merchandising: The Store as Persuasion
Have you ever gone to the store to buy toilet paper and batteries but left with a whole shopping cart full of impulse buys? That’s merchandising at work. Learn how retailers use science,.....
DVD - INR 7,750

Mindset Matters
Many studies have shown that when people receive a sugar pill that they believe is real medicine, their health will actually improve. Mindset Matters will demonstrate that the same thing, called.....
DVD - INR 11,750

New Retail Supervisor, The
Build sales team spirit! Designed for anyone who is responsible for the supervision of retail associates. Follow the careers of three retail supervisors as they discuss their experiences about their.....
DVD - INR 12,750

No Thanks, Just Looking
Increase sales! This program demonstrates the most effective retail selling techniques as your associates follow the experiences of Cathy at her new job. Key points:* Importance of product.....
DVD - INR 12,750

Power of Suggestion, The
Use this Award Winner to teach Suggestive Selling Techniques to help your sales associates sell more add-ons and multiples! It goes beyond basic selling skills. Suggestive selling skills build sales.....
DVD - INR 12,750

Right Start, The
Designed to reduce turnover and slow starts by new associates by teaching supervisors how to do a better job of orientation and training. Get off to "the right start" by:* Preparing new.....
DVD - INR 12,750

Take This Job ...and Love It !
An orientation supplement for new retail employees. Designed to introduce new associates to the particular benefits and responsibilities of a position in retail. Key points: * Appearance and attitude.....
DVD - INR 12,750

What Do You Say?
Presented from a customer's perspective, What Do You Say? will teach front line employees the right words to use when faced with awkward, difficult, or challenging customer service.....
DVD - INR 34,750